Himachal Road Transport Corporation [HRTC] — Nonsense behaviour and dealing of bus conductor

Address:	Kangra, Himachal Pradesh, 176101
Website:	www.hrtc.co.in

Sir, i travelled on hp53a 1969 hrtc bus from palampur to chandigarh on 02 july 2017. On the way the tyre of bus got punctured two times and our bus got delayed by 02 hours. As i was getting late for my office job on 03 july morning. At around 4 am i requested conductor and driver to drop me at chandigarh airport chowk which would assist me to reach my office early. The conductor asked me to take another ticket. Even i explained him that airport chowk location is in chandigarg itself and i have already taken bus ticket from dheera to chandigarh. But he didn't listened to me and made my ticket from chandigarh to zirakpur. When i visualise the ticket, i questioned him that why he is making my ticket upto zirakpur since zirkpur is at 4.4 km distance from airport chowk and i have to leave the bus at airport chowk chandigarh. I requested him to make my ticket upto airport chowk only. But he denied straight way and told me that you have to travel on the chandigarh - zirakpur ticket, even you are leaving the bus at chandigarh airport chowk. The fare for this ticket was rs 15/-. But when i went into debate with conductor in between he told me to pay rs 10/- only. But i denied to pay rs 10/- also and asked him to give me accurate ticket, then i would pay the same amount which would be printed on the ticket. On listening this conductor asked driver to drop me in-between of my journey and blew the whistle. The driver stopped the bus and drop me at sector 20-c chandigarh. I hired auto from there to reach my destination at 4 am on 03 july 2017.
Sir i want to know whether these hrtc buses are govt. Properties or individual's properties of drivers and conductors. They are working as per their own wishes and not as per rules and regulations.
A copy of my journey ticket is attached herewith.