Himachal Road Transport Corporation [HRTC] — Payment not received

Website:www.hrtchp.com

A bus ticket booked under the TicketID [protected] using the HRTC online bus booking portal was cancelled due to internet connectivity problem but the amount of "Rs. 1122" was deducted on on 10-OCT-16, 11:12. Transaction Reference Number - IGAABHHHQ5. The amount has still not been refunded after 25 days. A refund was initiated on 14-OCT-16 according to the attached copy of mail from the HRTC office but my bank account did not receive the refund. I have still not been informed about the reason for refund reversal. My mails and my calls have not been responded adequately. After repeated mails still no confirmation of refund has been given to me. My calls to the HRTC office were also not answered.
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    Himachal Road Transport Corporation [HRTC] Phone
    +91 17 7262 4582
    +91 17 7265 8032
    +91 17 7280 4016
    Himachal Road Transport Corporation [HRTC] Address
    HRTC Head Office,Shimla-3, Shimla, Himachal Pradesh, India
    View all Himachal Road Transport Corporation [HRTC] contact information