Himachal Road Transport Corporation [HRTC]

Himachal Road Transport Corporation [HRTC] — refund has not been made after 4 months

suraj kala negi

from Ranchi, Jharkhand

Address:

Suraj Negi, Shimla, Himachal Pradesh, 171001

My ticket no.[protected] for 11.8.2019 against volvo of himachal roadways transport corporation from delhi to shimla has been cancelled on 9.8.2019, however despite lapse of couple of months, an amount of rs.827/- has not been refunded to my account. The mode of payment/purchase of ticket is done via paytm. Despite my several request made on hrtc e-mail "[protected]@gmail.com" refund has not been made by the department. It has been found that the department/corporation is not interested in replying as well refunding the cancelled amount of the tickets

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Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.

Nov 08, 2019

Updated by suraj kala negi I have received this messsage on my email. id from HRTC
"
CANCELLED TICKET ACKNOWLEDGEMENT **

HIMACHAL ROAD TRANSPORT CORPORATION
HRTC Head Office, Shimla - 3, Himachal Pradesh, India.
Telephone No. :[protected], 2656326 or 2806587
Homepage : http://www.hrtchp.com
Ticket Number : [protected]
From : DELHI ISBT KASHMIRI GATE
To : SHIMLA ISBT TUTIKANDI
Journey Date : 11-Aug-2019 Amount Paid: 980.0
Cancellation Charges: 153.0 Amount Refund: 827.0
Status: CANCELLED

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Comments

Gabbar Tech & Gaming World

from Mumbai, Maharashtra

1 extra bus conductor occupied my seat number. And I already book other seat number but it's already occupied by others passenger with same seat number.

It's a really bad service of HRTC corporation. Bus number 1489 route for chandigarh and my 4 tickets bilaspur to chandigarh on 6pm today.

Regards
Sunil Kumar
[protected]