Himachal Road Transport Corporation [HRTC] — regarding poor service in bus

Address:

Shimla, Himachal Pradesh, 171003

The bus conductor was not listening to our repeated complaints of switching on the heater in the ac deluxe bus for 2 hrs maximum and even allowed two passengers to open the bus window in an ac bus in winters causing inconvenience to others. Passenger name: desh raj sharma ticket no: [protected] service no: 53 journey date: 05-jan-2020 20:00 hrs (24 hours time format). Bus number is hp 63a 4062. The bus was from shimla to delhi. Even after paying more for the deluxe bus we did not receive the service as per standards. It would have been way better if we have booked an ordinary bus for our travel.