Himachal Road Transport Corporation [HRTC]

[Resolved] Himachal Road Transport Corporation [HRTC] — regarding reservation for cancer patients

Yaspaul111

from Dharmsala, Himachal Pradesh

Address:

Shimla, Himachal Pradesh

Myself yashpaul and my mother is cancer patient under treatment at igmc shimla vide rt no. 3353/15. Further i want to complaint for reservation rules are no followed by hrtc department in hp, especialy at hrtc booking counter shimla for way no. 2 booking (I. E. For shimla to hamirpur).
They say that after online booking and counter booking if any seats remain free then that seat is provided to cancer paitent (For cancer pass patient), otherwise no seat reserved for cancer patient. I also enclose the pass photo for ready referance. And against this pass the reservation window refuse to give seat or reservation in shimla chamba bus departure time 5pm and for next shimla chamba bus which is scheduled to departure at 6:30 pm.
It is also intimated that there is no option provided for cancer pass patient in online portal of hrtc

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Oct 17, 2017

Complaint marked as Resolved

When i tell about the situation to the adda incharge shimla then he provide seat for my mother, who r a cancer paitient. I shall be highly thankful to adda incharge shimla to take this initiative. thanks

Himachal Road Transport Corporation [HRTC] customer support has been notified about the posted complaint.