Himachal Road Transport Corporation [HRTC] — Rude behaviour of bus conductor and driver

Address:	Shimla, Himachal Pradesh
Website:	Www.hrtc.nic.in

Sir
Last night i was travelling from chandigarh to shimla. And it was very difficult to get a seat. As i got a seat, i was carrying a trolley bag which was very difficult to adjust so i kept it near first seat. On that the bus conductor very rudely told me to pickup my luggage. When i ask them where should i keep my luggage they told me it's not our headache. On that he coated 'passengers are themselves only responsible of their luggage ' it's not our headache. Also he told me why i am traveling in ordinary bus if i have luggage. I would have taken volvo.
Sir half the way i carried the suitcase on my lap. I was so helpless and distressed whole of my journey. I came india after a year from dubai and this kind of behavior your staff is showing towards passengers.
Strict action should be taken towards your both of the staff. Below i already attached the photo of bus. Hp 38c 6215 is the bus no. I will waiting for your feedback
Saurav mehta
Phone no [protected]
Shimla