Himachal Road Transport Corporation [HRTC] — taxi service from lower bharari to regal building at lakkar bazar

Address:

West End Apartments, Lower Bharari., Shimla, Himachal Pradesh, 171003

HRTC runs a taxi service from Lower Bharari to Lakkar Bazaar. This service was started to help the elderly and sick persons reach the core of the town as they cannot climb steep slopes. However the driver of the said taxi gives a free ride to all persons (young as also old ) from Upper Bharari Bazaar with the result that when the taxi reaches Lower Bharari there is not even a single seat left for the elderly persons waiting to board the taxi from the starting point. It a daily feature.
I am 64 years of age and suffering from breathing problems. I had to go to the hospital yesterday and was waiting for 11.40 am taxi at the starting point at Lower Bharari but as usual the taxi arrived full of free riders from Bharari Bazaar and there was not a single seat. All persons o[censored]pper Bharari who have to go to Lakkar Bazaar board the taxi board taxi at upper Bharari itself (free ride to lower Bharari) and the senior and sick persons waiting at Lower Bharari do not find even a single seat.
With the connivance of the driver people o[censored]pper Bharari, mostly young, have made the taxi their personal Vehicle and the elders and sick residents of lower Bharari are left to suffer. The very purpose of starting the taxi to help the senior citizens stands defeated.