Himachal Road Transport Corporation [HRTC] — where is my bus which i am supposed to board at 11:40 pm 4/6/2018

Address:

Mandi, Himachal Pradesh, 175001

I am standing at mandi bus stand right now (2:29 am), waiting for the bus since three hours now, me with my parents, they are also at discomfort right now, this is really hopeless and harrassing, no documentation of the bus, ticket was prebooked on 2/06/2018, stuck money, waste of time and we are really helpless. We are not even sure if the bus has been scheduled or will it reach at mandi. This is definitely not expected being a government transport organisation.
Please update the timing of actual reaching of the above said bus at mandi for avoiding any inconveniences.