Hindustan Petroleum Corporation [HPCL] — amount deducted but hp gas booking was not done

Address:83/C, Pragathi Nagar Rd, Addagutta, Jal Vayu Vihar, Pragathi Nagar, Hyderabad, Telangana 500072, 500072

Hi, i am hp gas customer [customer number 664417] tried booking a gas cylinder yesterday on 07th dec 2019 at 2:43 pm

Utr:[protected]
Transactionid: sbia43657b198bb403e9dca6c53d90406b1

During this process rs.748 amount was debited from my bank account but gas booking was not made. Payment was made via phonepay and i have not received hp gas confirmation message on booking. It has been more than 4 days but neither have i received the refund nor i see any process initiated by hpgas to refund the same.
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Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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Omakar old address
New saidham room no.3
I've transferred Rs.3000/- to HPCL24581421 On 13th December amount was debited from my bank account but not credited hence request to check and reverse the amount to my Account

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