Hindustan Petroleum Corporation [HPCL] — booked hp gas cylinder online on 02 jan 2020 but till date gas is not delivered

palash.polu

Address:

Duaripara, Near Katandhar, 722122

Hi, i, hp gas customer, having customer number 616302.
Booked hp gas cylinder online on 02 jan 2020, amount has been deducted from my account and in in hp gas portal payment status is showing 'success' but utr no. And settlement status is not showing. And i was contact to my dealer, the told me till payment was not made to his account.

I have raise a complain but till i did not get any feedback against my complain (Complain no : cas-164852-w3w6b6).

Now, i am hope less. I not able to refill another cylinder and not deliver the cylinder which was orderd.

Order details are below, :

This is the receipt of the payment of rs 765.50 made by you against refill order reference no: [protected].

Please find below the payment details:
Transaction reference number: [protected]
Bank transaction id:[protected]
Bank reference number: [protected]

Kindly resolved my issue asap because my cylinder has been finish not able to refill further.

Was this information helpful?

No (0)

Yes (0)

Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.

Jan 14, 2020

Updated by palash.polu Hi, I, hp gas customer, having customer number 620770.
Booked HP Gas cylinder online on 02 Jan 2020, amount has been deducted from my account and in in HP gas portal payment status is showing 'SUCCESS' but UTR No. and Settlement Status is not showing. And I was contact to my dealer, the told me till payment was not made to his account.

I have raise a complain but till i did not get any feedback against my complain (Complain No : CAS-164852-W3W6B6).

Now, I am hope less. I not able to refill another cylinder and not deliver the cylinder which was orderd.

Order details are below, :

This is the receipt of the payment of Rs 765.50 made by you against Refill Order Reference No: [protected].

Please find below the payment details:
Transaction Reference Number: [protected]
Bank Transaction ID:[protected]
Bank Reference Number: [protected]

Kindly resolved my issue asap because my cylinder has been finish not able to refill further.

Jan 14, 2020

Updated by palash.polu My consumer no is customer number 620770. In above, by mistake have mentioned customer number 616302.

Please consider my consumer no as 620770