Hindustan Petroleum Corporation [HPCL] — Demanding of excess payment for gas cylinder delivery and rude behavior of delivery boy

Address:	Bangalore, Karnataka, 560085
Website:	www.myhpgas.in/myHPGas/HPGas/TrackComplaints.aspx

HPCL gas agency: Abishek gas agency, Bangalore - 38, consumer no; 604731

EVERY TIME THE DELIVERY BOY DEMANDING EXCESS AMOUNT. HE WILL DEMAND RUPEES 40 TO 50 MORE THAN THE ACTUAL PRICE PRINTED ON THE BILL. I HAD GIVEN ORAL COMPLAINT TO THE MANAGER ABHISHEK GAS AGENCIES ONE MONTH BACK. HE HAS NOT TAKEN ANY ACTION IN THIS MATTER. THE DELIVERY BOY NAME IS MR. HONNAIAH IS ALWAYS DEMANDING THE MONEY AND ALL THETIMES HE WILL TELL WITH OUT THE EXCESS AMOUNT OF Rs.40 to 50 he will not deliver the gas cylinder. Today at 4pm he deliverd the cylinder and demanded Rs. 640 insted of Rs. 597/- . i paid only Rs.600 today . He demanded excess amount with loud voice with abused words. immediately my son reported to the Abhishek GAs Agencies personally at 4.45 PM on 19th january 2017, . I request the HP company to investigate the matter. i having doubt that the company not paying the salary to delivery boys. Last month when i visited the Abhishek gas agencies for oral complaint several general public also given lot of complaint against the delivery boy. i am fed up with arrogance behavior of the delivery boy I request the HP company to change the delivery boy and they should not collect excess amount other than the printed price in the bill.
May be the gas agency is directly involved in demanding and charging the excess payment of domestic gas cylinder.
i already registered my complaint in HPCL website. No one is bothered to look into the matter.
what is the use of giving complaint in on-line. Better to close the online registration of complaint by HPCL company.