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[Resolved]  Hindustan Petroleum Corporation [HPCL] — double payment for gas cylinder refill

Sir, i am a consumer of hp gas, agency little gas company mysore, my consumer number 648856, on 19/02/20, i have made online payment of rs. 866/- towards booking of gas cylinder but on next day when the delivery boy come to deliver the cylinder, he asked me for payment, told him that, already paid the amount through online but he told me payment not received by their end. Finally due to need of gas cylinder, the amount rs.866/- paid once again the same amount in cash. When i contacted payment gateway which is citruspay, they reapplied me the transaction for rs. 866/- was successful and same was credited on 19/02/20 to the payee. Now i request you to solve this problem then i get refund of access payment.
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Complaint marked as Resolved Feb 22, 2020
The Little Gas Company agreed to refund the amount back which has been received by the Delivery Boy.

Complaint Status


[Feb 21, 2020] Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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    Hindustan Petroleum Corporation [HPCL]
    Customer Care Service
    Customer satisfaction rating
    51%
    Complaints
    2937
    Pending
    0
    Resolved
    1494
    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
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