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[Resolved]  Hindustan Petroleum Corporation [HPCL] — money got deducted but booking not made

Hi, i, hp gas customer, having customer number 608692, registered mobile number [protected], tried booking a gas cylinder today on 21st feb at 7.55 pm.

During this process rs. 830 amount was debited from my bank account but gas booking was not made. Myhpgas.in portal directed to esbi page where amount was deducted from my debit card after that i got message "cannot connect server" and gas booking failed.
money got deducted but booking not made
money got deducted but booking not made
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Complaint marked as Resolved Feb 21, 2020
Either give me Refund or Book Cylinder

Complaint Status


[Feb 22, 2020] Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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    Hindustan Petroleum Corporation [HPCL]
    Customer Care Service
    Customer satisfaction rating
    51%
    Complaints
    2937
    Pending
    0
    Resolved
    1494
    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
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