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[Resolved]  Hindustan Petroleum Corporation [HPCL] — No rescheduling of cancelled flights during Covid

I have booked ticket from Delhi to Mumbai on Go air scheduled flight on 29/03/2020. However, due to Covid 19, all flights got cancelled and our PNR was saved for booking at later date till one year.

Now, i am trying to reschedule my flight but under "Manage Booking", no flights are visible against my PNR (Q51HMV).

I tried contacting helpdesk[protected] / +[protected] but no body picks despite multiple calls at various times.

Request you to intervene and help me in booking my ticket.
This is not good from Go Air to not give option to reschedule the flights.

Please help.
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Complaint marked as Resolved Nov 11, 2020
Complaint for GoAir was wrongly quoted under HPCL.

Complaint Status


[Nov 11, 2020] Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
Updated by Alisha Madaan Nov 10, 2020 Wrongly posted under HPCL
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    Hindustan Petroleum Corporation [HPCL]
    Customer Care Service
    Customer satisfaction rating
    51%
    Complaints
    2937
    Pending
    0
    Resolved
    1494
    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
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