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[Resolved]  Hindustan Petroleum Corporation [HPCL] — online payment issue reg

I have booked cylinder from myhpgas portal on[protected] and paid amount through online, amount is deducted from my account and transaction was successful. But dealer saying that transaction is failed so he cant delivery cylinder.
Consumer number:637733
Distributor code:14661600
Distributor:sai prasanna gas agencies
Hyderabad.

online payment issue reg
Complaint marked as Resolved 2019-04-09 10:45:08
Amount refund by dealer.

Complaint Status


[Apr 09, 2019] Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

I want my supcidy . It was by mistake done by small child so please kindly
accept my request and give me my opted gas
supcidy back so I could collect my supcidy which I was getting earlier
On 2/3/2019 at 1.45 PM Consumer No-608772, I opted for online Gas Booking
The amount has been debited as shown in message (NICDMHFWPOCGASBIePay for INR 741.65 on your SBI Card) but no information is showing about booking of Cylinder at HP Gas website/mobile apparatus.
Distributor Name-Mondal Gas Agency, Code[protected], Bankura, WB.

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    Customer satisfaction rating
    2%
    Complaints
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    Resolved
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    phone
    +91 22 2286 3900
    +91 14 1274 0087
    location
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020