Hindustan Petroleum Corporation [HPCL] — regarding amount not credited to new account

Address:

Shop No. 172/2/12/13, Opp Regional Telecom Training Center, Old Mumbai Hwy, P Janardhan Reddy Nagar, Gachibowli, Hyderabad, Telangana 500032, 500049

My name is ==malathi roy

mobile no== [protected]

lpg id== 2 [protected]

customer name on memo is== malathi roy

customer no== 621975

last bill receipt no ==1170971 dated 17/06/19

old bank account == dena bank

recently linked to hpgas updated new bank account ===andhra bank

andhra bank account no=== [protected]

new andhra bank account updated date ===28/03/19

reason==i went to the hp gas office gachibowli sri sai krishna gas agency to link new bank account.
They suggested me to go to bank and link aadhar and hp gas account with bank account to the andhra bank branch only and then amount credited to new account automatically .

From 2 months, amount not credited to new andhra bank account after linked to hpgas account, it is showing under processing in bank.
But still it is credited to old bank account dena bank.

Please disabled the dena bank account
and allow enabled to new account andhra bank

i have provided some snapshots below.

Please fix the above issue as soon as possible.

Thanque