Hindustan Petroleum Corporation [HPCL] — sub. supply of less weight of gas and refused to supply gas after weight request your kind intervention

Address:

Prakash Brothers , Bhatpara, 743123

From sri alik kumar bhattacharjee
44 bindubasini road
P. O. Bhatpara
Dist. North twentyfour parganas
West bengal
Pin. 743123
Mo. 91xxxxx89875
Email [protected]@yahoo.co.in
To
Shri m. K. Surana: chairman and managing director
Hindustan petroleum corporation limited
[protected]@hpcl.in
Hindustan petroleum corp ltd,
Petroleum house, 17,
Jamshedji tata road,
Mumbai 400020
Sub. Supply of less weight of gas and refused to supply gas after weight
Request your kind intervention
Ref. 1. Consumer no.607561
2. Sv no. &date 95493225/02.07.1998
3. Distributor code 958660
4. Booking 591722 cash memo. 1343504 dated 13.05.2019
5. Ba - hpgas sc 13/05/2019 06:12
Sir,
I am a senior citizen customer since last 40 years, during last 3 consignment is is noticed that
I have consumed i cylinder in 20 to 22 days only.
My family members are 2 heads only as such, i consume 1 cylinder in two months which may please be confirmed from your records.
During last 3 consignments i am receiving less gas by weight which i have complaint vide mo. No.[protected] who replied and advised me to weight the gas when it is delivered.
To day 0n 15/05/2019 at about 9 am the delivery boy came to supply my gas, when i have told him to
Weight the gas he refused and insulted me and told if i am to weight i will supply your gas on the road and not enter your house and you are to take it to inside though he collects ra.20.00 extra for delivery
Inside.
In this condition, please note that my age is 74 years i have been pressurized by the delivery boy to
Receive the gas without weight, ultimately refused to supply.
Please look into the matter so that gas supply is made properly.
Thanking you,
Dated 15/05/2019 yours faithfully,
Alik kumar bhattacharjee