Hindustan Petroleum Corporation [HPCL] — subsidy not transferred to account

Address:Pune, Maharashtra, 411052

I have not received the subsidy in my bank accounts for the order ref [protected]. It's showing transfer status as 'subsidy lapsed (Mopng)'. I have submitted the kyc two times to mine hp gas distributor 'atish gas supply' (Distributor code:[protected], as well as on online portal hpgas.in.
My bank and aadhar card are linked. The bank account is also attached to hp account.
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    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
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