Hindustan Petroleum Corporation [HPCL] — Want refund

Hi, i, hp gas customer, having customer number 602355, registered mobile number [protected], tried booking a gas cylinder yesterday on 1st june at 10am

During this process rs. 619 amount was debited from my bank account but gas booking was not made. Myhpgas.in portal directed to upi payment where amount was deducted from my debit card after that i got message "cannot connect server" and gas booking failed.

It has been more than 24 hours but neither have i received the refund nor i see any process initiated by hpgas to refund the same.