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[Resolved]  Hindustan Petroleum Corporation Limited — Complaint about Complaint Tracking

I booked a complaint with HP and I now want to track it's status. Will anybody tell me how to track the status of a complaint made with HP? Whenever I click on HP's Complaint Tracking icon, it takes me to a page named 'complaint search' that just shows my complaint, with NO PROVISION to show the STATUS of my complaint. I feel HP is intentionally fooling us.
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Aug 13, 2020
Complaint marked as Resolved 
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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    Hindustan Petroleum Corporation [HPCL]
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    44%
    Complaints
    3455
    Pending
    0
    Resolved
    1511
    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
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