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[Resolved]  Hindustan Times — cheated

I booked ht subscription of 1 year and made a payment of rs.799/- via paytm link sent by ht chandigarh. Still i have not received the coupons and with so many followups too, i am still trying to be in touch with ht media but no body picks up the phone. A few days back, i received a response that they have couriered my coupons and i will receive it in 4-5 days also they assured me that the newspaper vendor will automatically deliver the paper from 1st july. But its already 15 days and i have not received any coupons. The payment was made on 14th may, 2019 for the renewal of the subscription and i waited for more than a month, my local vendor says that he needs coupons which i have not received yet. I registered a complaint on the given number by ht chandigarh but now even they are not responding anymore. I feel cheated by ht. Their 1 july deadline has also passed and the newspaper has not yet delivered at my home.
Complaint marked as Resolved Aug 12, 2019

Complaint Status

[Jul 01, 2019] Hindustan Times customer support has been notified about the posted complaint.
Verified Support
Hindustan Times Customer Care's response Jul 02, 2019 Customer has been informed that coupons were sent by courier & were returned to HT office by courier team as no such person was found during the time of delivery, Again coupons for same has been sent in courier on confirmed address ..Request for supply has also been forwarded to Area In-charge for start of supply.
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