Hindustan Times — Hindustan Times - Subscription Renewal | |||||
This is to bring to your notice that my subscription for Hindustan Times newspaper has still not been renewed so far and my subscription is due for renewal in the month of April. You people have troubled me a lot this time with your harassing services. I have issue a cheque to your executive on 12th March for Rs. 899/- and still it has not been presented in the bank. When will I be receiving coupons. All this started in the month of January when I issued a cheque for renewal but it bounced due to insufficient funds as you people take one month of processing time. Thereafter I spoke to Sonia in your customer care and she told me that I cannot make online payment since there is a different criteria and cited cheque bounce as the reason. She further told me that executive is not available for cheque collection and I can handover the cheque to my vendor who delivers newspaper. So, I did the same and issued a cheque in the month of February (7th of the month) Again I got a call from your executive on 12th March saying that the cheque was too old and vendor deposited the same in the company very late so I have to issue a new cheque. Finally I issued a cheque on the same date for Rs 899/-. Once more on 19th March I received a call from one of your executive saying that my cheque has bounced and he wants to return the cheque to me and I will have to issue a new cheque. He asked me the address mentioning that he will come and never called back or visited. I have checked my bank account statement and there is no update regarding cheque bounce. Your cheque collection executives are non sense and dumb people who have incomplete information and harass the customer. I think that have you people taken an oath to trouble me to the maximum extent possible. I want to know the status of my subscription via mail or call by competent person at the earliest failing which I will discontinue with the newspaper because I am fed up with you people and your poor and harassing services. Was this information helpful? | |||||
Hindustan Times customer support has been notified about the posted complaint. | |||||
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