My hindware chimney is about 12 months old and the suction just stopped working. Upon raising complaint and multiple followups, the guy comes to check finally and says the motor needs to be replaced. As it was under warranty, they said they need to place order for a new motor.
After regular followups and calls which they don't pick or care to answer, its been 3 months and the chimney is still sitting there in my kitchen all wasted and ther local service department manager Mr.Indraneel Kumar is a shameless person who doesn't care to respond to customer's problem, his contact no. Is[protected]
This is very poor service from hindware and i hope the company goes down the drain! Never buy any of their products, I strictly recommend never buy Hindware chimneys,
Also the customer care is clueless and keeps closing our ticket every 2 days from their side without any intimation or even caring to ask if the service has been done
Ticket number : KAR1779246
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