Hindware Sanitaryware Collection [Hsil] — Concealed Cistern(In Wall Tank) not working properly.

We have 2 bathrooms with hindware company's seats and in both of those bathrooms we are facing issue of "flush tank is not filling up/ filling up very slowly". Due to which it has become very difficult to use toilet. This problem comes every 2-3 months and the toilet seat is in warranty, so company repairs it for free but this month i have contacted hindware company multiple times, still they have not addressed the issue. I have registered complaints multiple times on their website, toll-free number etc. They even sent acknowledgement message on FRIDAY that "Dear HSIL Customer, Your SR no. CK009728 is assigned to Gurdas singh.Your satisfaction code is 7171, Please share it ONLY if you are satisfied with work" TODAY ITS WEDNESDAY. Still nobody from Hindware has come for repair. Please help addressing this issue.
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    Hindware Sanitaryware Collection [HSIL] Phone
    +91 12 4477 9200
    Hindware Sanitaryware Collection [HSIL] Address
    3rd Floor, NH-8, Park Centra, Unit No 301& 302, Jal Vayu Vihar, Sector 30, Gurgaon, Haryana, India - 122003
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