Hindware Sanitaryware Collection [Hsil] — Hindware commode rusting of ceramic and parts within 4 months of purchase

Hi my commode is no more than 4 months old when the problem of rusting started.
As per Hindware the problem is due to use of harpic .
I have been using harpic for many years and not seen this issue.

There is no mention on use of harpic or not while purchasing the product.
Please see pictures of rust . Company replaced small parts but basic design issue in product is not acknowledged or fixed

The company claims I should wipe the bathroom with cloth and not use water even.

I am a person who has ocd wrt bathroom cleanliness and I am mentally stressed with this horrible commode in my new house .
+3 photos
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