Hindware Sanitaryware Collection [Hsil] — Storage water heaters

Address:RR SANKALP Flat: 301, 3rd Floor, Survey. No.38, Haralur Village, Varthur Hobli, Bangalore 560102. Phone: 9740392675/8939984420

My old tenant purchased STORAGE WATER HEATERS on Jan 2017
for in the following address.

RR SANKALP Flat: 301, 3rd Floor,
Survey. No.38, Haralur Village, Varthur Hobli,
Bangalore 560102. Phone: [protected]/[protected]

STORAGE WATER HEATERS got fault recently and i logged the customer service call.

Engineer came after 7 days with mutiple escalations and he told me that it temporarily it got fixed. and i paid the 900 service charge also.

Heater tank need to be replaced and for the tank 5 year warranty is there.

I currently not having the invoice with me and requested to take the call for tank replacement with earlier service calls.

Both service engineer and area manager were playing with these and not responding for my calls for past 2 days.

service engineer: Mahesh.[protected]
Area Manager: Selvakumar ([protected])

Please resolve my issue ASAP
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Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.
Sep 07, 2021
Updated by sabari kumarasan
When i send the email to the hindware customer service.

I got the reply from them

Send :

Sep 07, 2021
Updated by sabari kumarasan
When i send the email to the hindware customer service.

I got the reply from them

Send :

Sep 07, 2021
Updated by sabari kumarasan
Received Reply

Sep 07, 2021
Updated by sabari kumarasan
And i have a purchased
date details
Installation date details
one service details
Where it is purchased, everthing i provided to Hindware Engineer. And they have verified the same in their system

But still they are asking for the invoice where i purchased on 2017 which i missed.
Sep 07, 2021
Updated by sabari kumarasan
Service call also registered on AUG 23

WHR1629809
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    Hindware Sanitaryware Collection [HSIL] Phone
    +91 12 4477 9200
    Hindware Sanitaryware Collection [HSIL] Address
    3rd Floor, NH-8, Park Centra, Unit No 301& 302, Jal Vayu Vihar, Sector 30, Gurgaon, Haryana, India - 122003
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