Hindware Sanitaryware Collection [Hsil] — water leakage problem in geyser

K L vadhwani

from Betul, Madhya Pradesh

Address:

Gwalior, Madhya Pradesh

I had purchased a geyser in oct 17 and on 30.10.18 i made 1st complaint for water leakage problem followed by 4 times more and each time complaint was closed without proper solution.
Lastly on 04.10.19 representative has taken delivery for replacement of geyser but regret to say that approx after two months no progress in the matter and nobody is replying properly in the matter and geyser is with co for 2 months.
This is the post sale service of the co. Can anyone advise the solution of that problem.?
K l vadhwani
Mob [protected]

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Hindware Sanitaryware Collection [HSIL] customer support has been notified about the posted complaint.

Dec 03, 2019

Updated by K L vadhwani No progress in the matter till time except co.is westing the time, it looks that it is a matter of consumer forum.

Dec 04, 2019

Updated by K L vadhwani Same position, no response/ no solution.

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Comments

Shubham@8955

from Mumbai, Maharashtra

I purchased hindware RO from flipkart on 5 nov 2018 and product delivered in 14 november and installation date is 25 nov 2018. I complaint against RO 12 nov 2019 but that problem not solve and when i call to costumer care then they told me your complaint cancelled.and engineer also not ataind call.then i feel helpless against that type of fraud.