Hiranandani Hospital — billing issue

Address:400072

This complaint is against the billing team at hiranandani who fleece customers with malafide and unethical practices.

For reference: see below details:
Patient name: ms. Sneha koushik
Mr #: mr[protected]
Bill #: pfb[protected]

We delivered a baby boy in your hospital and had taken the single room package after getting admitted on[protected] at around 4 pm. We were discharged at 10 am by the gynac - dr. Anita soni and at 11:45 by the paediatrician dr. Sanjeev ahuja. I had pre-submitted all my documents during admission for the tpa processing.

I am writing regarding the billing issue which i have also spoken with shaji/priya about (From billing dept.):

1. Billing issue - i have been charged excess rs 7500 on[protected] which should be refunded. I am not sure why this is charged though we were within the 4 day package that we had taken. Also an additional doctor charge of rs 1500 has also been levied on us for a doctor visit on the 16th feb 2018 which was done post admission. Both of these should be refunded. Hence i will expect a refund of rs 9000 in total to the below mentioned bank account.
Was this information helpful?
No (0)
Yes (0)
Hiranandani Hospital customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hiranandani Hospital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    51
    Pending
    0
    Resolved
    9
    Hiranandani Hospital Phone
    +91 22 2576 3300
    +91 22 2576 3333
    Hiranandani Hospital Address
    Hill Side Avenue, Hiranandani Gardens Powai, Mumbai, Maharashtra, India - 400076
    View all Hiranandani Hospital contact information