Hiranandani Hospital — full focus on making money and zero responsibility from dr. mancy modi's end to rectify the problem

1 Review
 SangitaDas on Feb 16, 2018
I was having slight sensitivity in one of my molars in upper right jaw. When i visited dr. Mancy modi, she started with advising a scaling (Basic cleaning of the tooth), removal of wisdom tooth (Which has been in a bad condition for the past 10years now but hasn't given any pain) and lastly, smoothening and refilling of the tooth which i had complaints about. I couldn't avoid the scaling part and got it done but it didn't help minimize the problem i was having. Her focus then shifted to removal of my wisdom tooth as that would fetch her 7-8000 rupees in one shot. As i was confident that my pain wasn't in the wisdom tooth, i asked her to check my second last molar. She took out my earlier filling and gave a temporary filling. Point to be noted here: after she did the temporary filling, my tooth became more sensitive and painful and the filling would come out on it's own even when i had roti sabji. She would blatantly blame it on me saying that i am eating something hard! Things started worsening and none of her medicines and fillings worked. After almost 4 weeks of useless visits, i told her that i have to travel abroad for work and hence would want to rectify this problem, hence she advised root canal treatment. I would travel all the way from thane to powai with the hope of getting my tooth rectified but by the end of the root canal, i was suffering with tremendous pain. She was shameless enough to simply ask me to take enzoflam on having pain and then say that my pain bearing capacity is less. Not to mention, in the middle of the rct, she also tried to take out my wisdom tooth saying that it would happen in parallel to my rct. She literally tried to scare me as much as she could (Saying things like going to a cold climate increases the pain, travelling on flight triggers the pain due to altitude difference). Thankfully, i have travelled around the world a lot and hence didn't fall for her words but a naive person would definitely fall into her trap. It's been two weeks i had my rct done and i am suffering with tremendous pain and consulted another doctor in thane who got a cbct of the tooth done. The flaws made by dr. Mancy modi are as given below:
1. Overfilled one of my canals
2. Completely missed one of my canals
3. Underfilled one canal
After paying more than rs.20000 for a single tooth, i find out that the root canal done is not upto the mark and have been suffering from unbearable pain for two weeks now. I have been advised a re-root canal to help get rid of the pain.
It is a shame to have such doctors who focus only on how to make money rather than trying to treat patients.in the greed of making money, they forget their role as a doctor and become sales people trying to sell the most expensive services. Guess they need to get some ethics taught apart from the medical education that they go through.
Really shattered with such a pathetic experience from dr. L. H. Heeranandani hospital in powai. I hope my complaint doesn't fall on deaf ears and something is done to improve the quality of doctors.

Complaint Status

[Feb 16, 2018] Hiranandani Hospital customer support has been notified about the posted complaint.
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    +91 22 2576 3333
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    Hill Side Avenue, Hiranandani Gardens Powai, Mumbai, Maharashtra, India - 400076
    Hiranandani Hospital - full focus on making money and zero responsibility from dr. mancy modi's end to rectify the problem