Hiringmonk — Hiringmonk - does not refund money after failed recruitment results

Address:Gurgaon, Haryana, 122011
Website:www.hiringmonk.com

One of the unique thing about them is that they take the payment in advance irrespective of the campaign result. We took their services and it's been months they are failed to schedule interviews. They share irrelevant profiles and in small batches of 4-5 resumes in a week. Then you can imagine with 4-5 resumes per week how can the position be closed in a month.
Useless services. If they are so capable then they should also charge once the position is fulfilled like other consultants do. Our time and money got wasted.
To Hiring Monk, please improve your database of profiles and don't make false promises.
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I had told their Business Development manager Abhishek about our requirement of a Graphic Designer and that they should be from a top tier deisgn institute. The first bunch of 3 CVs I received were nothing of the sort and I stopped the process imediately. Then the founder Ateeque Shaikh spoke to me personally and told me they will be able to deliver on my requirement and to give them a shot again. I was willing to do that as the intent was to find a candidate. I asked Ateeq at the time what if they were unsuccesful in closing the profile? And he told me that then it would be up to me to decide how to take things forward!
The firm was unable to share promised level of candidates and instead of the 2 weeks they had asked for we gave them 3 weeks! Now, they refuse to take calls or respond to our calls or our emails. Ateeq asked someone else completely unware of our matter to respond to us (his name was Shaunak) with some bull about it was a very niche profile and this is the best they could have done so no refund can be offered. If that was the case then they should not have taken up the mandate. If that was the case we should not have been told by Ateeq the second time around that they should be given a chance to do this.
As a founder I feel this is really really terrible work ethic Ateeq. You shouldn't be running an HR firm. Disappointed in you guys whom we looked at as a fellow startup to work together with to support each other.
Abhishek | HiringMonk
4/11/17
to Shagun, Preetam, Accounts, Sameer, Shahanaz, Bhavana, me, Richa, Saad
Hi Shagun,

We kept our word, would request you to keep yours.

https://www.consumercomplaints.in/hiringmonk-did-not-refund-money-after-failed-r...

https://www.consumercomplaints.in/hiringmonk-recruitment-services-c1279077

https://www.consumercomplaints.in/hiringmonk-hiringmonk-does-not-refund-money-af...

Thanks in advance.

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    Gurgaon
    Haryana
    India
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