[Resolved] Hitachi Home And Life Solutions — AC not replaced | |||||
Hitachi complaint id-[protected] I have brought AC on 5 apr and from the very first its make too much noise then i lodge a complaint but no one come then again lodge a complaint but no one come then in third complain one engineer come on 13 apr and he says AC will replace then on next day one more senior engineer come and he also says AC will replace. Now it 28 apr AC is not yet replace. They says in case of any grievance connect to management, but no one responded. Customer care call give this no. For contacting service centre [protected] but no one pick. They all ignoring no one responding now. Only hope with the judiciary to help me and please protect me. Was this information helpful? | |||||
May 12, 2016 Complaint marked as Resolved They replace it Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
I received a call on 28 apr from this no. [protected] after posting complaint. They says he will send again engineer for last time on 29 apr. No engineer come on 29apr neither today(30apr). I call back on this no. No one responding now.
Reply
Dear Sir,
I have tried all my best to get my AC repaired since last month 4 April 2016and tried all email I'd around 20 service center numbers maximum are non working around 20 complaint at your customer care number .
You can see the time now because AC is not working all are awaken
The worst company i have ever seen.have you tried any Service center number or tried to contact Hitachi service then you will come to know 3rd class service provided by your company.
If your company takes more than 50 day to complete the complaint then better to refund my AMC charges, I will get it done by local AC repairing center.
If you have any power in Hitachi, to get the work done let me know I f not delete the mail and you can also go to sleep.
Senthil
[protected]
Unhappy user
I have tried all my best to get my AC repaired since last month 4 April 2016and tried all email I'd around 20 service center numbers maximum are non working around 20 complaint at your customer care number .
You can see the time now because AC is not working all are awaken
The worst company i have ever seen.have you tried any Service center number or tried to contact Hitachi service then you will come to know 3rd class service provided by your company.
If your company takes more than 50 day to complete the complaint then better to refund my AMC charges, I will get it done by local AC repairing center.
If you have any power in Hitachi, to get the work done let me know I f not delete the mail and you can also go to sleep.
Senthil
[protected]
Unhappy user
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10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006