[Resolved] Hitachi Home & Life Solutions India [Hhli] — 1 ac breakdown at purulia district hospital, from last 3 months
Dcdchak1982 on Jun 29, 2017
Complain no: 17060603247 / 17060603249 / 17060603400
we regret to say that very very poor service from johnson and control service centre, . whether we given Semi AMC of the machine, but one of AC at PURULIA DH still breakdown from last 2 and half months, which is really pathetic.
the machine is still not working for only leakage and replacement of Motor. Continually contact with area assistant mgr Mr. Subha Das, but receive only assurance not to do the work. Also give false quotation of 10, 000/- for rectification of leakage only after changing of whole copper pipe line.After thoroughly checkup the technician admit that not need to replace the pipeline, Which proof that they are fraud in their role activities.
I am strongly disagree to use such brand in future also recommend to others to do the same.
Complaint marked as Resolved Aug 3, 2017
[Jun 29, 2017] Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Hitachi Home & Life Solutions India [HHLI] Customer Care's response, Jun 29, 2017
We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.
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Hitachi India - Worst possible after sales service - Hitachi : Air Dale Enterprises, 45A Khan Market, New Delhi.