[Resolved]  Hitachi Home & Life Solutions India [Hhli] — 1.5 ton split ac

Address:

Ahmedabad, Gujarat

Dear sir,
I purchased new 1.5 ton split ac from m/s frontline agra on 19 mar 2018. Representative from m/s frontline came to install the ac. However, it was not installed properly. There is no slope for drain pipe. Therefore, one of my house wall which was cut to insert all the pipes and wire is still open from the last one week. The matter was also reported to service centre of hitachi ac at agra. Their rep came and agreed that the installation was not correct. I requested them to do the correction in the installation. But, service centre of hitachi ac agra refused to do the correction and informed me that rep from m/s frontline agra will do the correction. However nobody is bothered to do the correct installation despite my continuous liaison with m/s frontline agra and service centre of hitachi ac at agra. I never expected that service centre of hitachi ac at agra will refuse to do the installation. I would therefore ask from hitachi india, if dealer rep is unable to install ac properly than why rep form service centre of hictachi ac is refusing to install correctly.
In view of the above i therefore request you that if you are unable to resolve the issue than kindly return my money at the earliest

With kind regards,
Commander (Dr) ps josan