[Resolved]  Hitachi Home & Life Solutions India [Hhli] — ac break down from the date of purchase and no attention

Address:Vadodara, Gujarat, 390024

I thought hitachi ac inverter and it breakdown (No cooling) on day 1 as technician was not experienced. He did not adjust gas / moisture properly. Next day after multiple followups one technician came but did not get any equipment along to rectify the problem. I again had to register new complaint for this. Now, another technician has done vacuuming and gas filling, but still there is no cooling. Nobody is attending to the failed product, it's only 3 weeks from the date of purchase. Company also forces working people to keep on taking leaves to attend when technicians come at their own leisure time — no availability on weekends too. I'm fed up.
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Jul 28, 2018
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2018
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Reetika,

We regret the inconvenience caused to you. Kindly share your registered mobile number or complaint number with us at hitachiindia.[protected]@gmail.com so that we can assist you.

Regards,
Team Hitachi
Verified Support
Jun 27, 2018
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Reetika,

We hope your complaint is resolved. Please get in touch with us at hitachiindia.[protected]@gmail.com if the issue still persists.

Regards,
Team Hitachi
Jul 09, 2018
Updated by reetikagupta02
Not respolved - no response received.
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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
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    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
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