[Resolved]  Hitachi Home & Life Solutions India [Hhli] — ac issue : technical fault : invoice no - tg/hye/si5185

Address:c21, Block 6, Kendriya Vihar, phase2, Indranagar, Gachibowli, Hyderabad, Andhra Pradesh, 500032

Hello, its to inform hitachi customer care that this is the 4th time i am rising my complaint for my split ac, which was bought on 11th march 2019. Please check the attached bill and invoice.

I had complained 3 times earlier for the faulty remote system with display and pcb etc. It has been replaced, but still not in working condition. It has been more than a month and i am unable to use the ac properly.

I am really upset with the help i am getting from hitachi customer care. Now, as i have no resource left, i want my ac replaced with a new one, as it has got assembled with new parts and still not working properly. I request you to please replace my ac asap, so i can use the ac without any problems.

Here is the number of the hitachi service manager who was handling my concern earlier.
Farhaz : [protected].
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jun 21, 2019
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
May 07, 2019
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Tarun,

Apologies for the inconvenience caused to you. We have escalated your complaint to our team and will get in touch with you soon.

Regards,
Team Hitachi
Verified Support
May 21, 2019
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Tarun,

We understand that your complaint is resolved now. Please get in touch with us if you face any problem with our product.

Regards,
Team Hitachi
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hitachi Home & Life Solutions India [HHLI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    1529
    Pending
    0
    Resolved
    927
    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
    View all Hitachi Home & Life Solutions India [HHLI] contact information