[Resolved] Hitachi Home & Life Solutions India [Hhli] — ac unit not working properly | |||
My indoor unit ac stopped cooling, initially i thought it was gas leakage, considering i has service ac in amc on 12th march, where technician said all is perfect. So on complaint (Compalint no. : [protected]) technician came, initially he said it had a capitor issue, then said it was stableizer issue, then finally it was told that it is a pcb issue. This is the 3rd time in 4 years that pcb has been creating issue. On contacting helpline, it is blankly told ac is out of warranty. It is ridiculously expensive changing pcb each time now almost every year or dealers insist on amc of rs. 4000 every year. We had thought that we are buying japanese technolgy etc.. Seems that hitachi acs are worst that one can buy. I was not surprised to see other customer facing similar issues. Looks as if hitachi is selling sub standard products in india. I hope that they will wake up to woes of their customer and reslove issues Was this information helpful? | |||
Jun 3, 2018 Complaint marked as Resolved Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint. Verified Support May 02, 2018 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Rahul, Apologies for the inconvenience caused to you. We have escalated your complaint to our team and will get in touch with you soon. Regards, Team Hitachi Verified Support Jul 24, 2018 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Rahul, We understand that your complaint is resolved now. Please get in touch with us if you face any problem with our product. Regards, Team Hitachi | |||
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