Hitachi Home & Life Solutions India [HHLI] Complaints & Reviews

Hi Team,

I need to give you a quick attention on incident happened with me by the name of Hitachi Automotive System(FRAUD).

Company Name - Hitachi Automotive System from Japan(As mentioned on mail)
Email ID - [protected]@hitachi-global.com

On 20 December 2022, I got the fake job mail notification by the name - HITACHI COMPANY from JAPAN(Fraud Company). On 22 dec 2022, they took my interview...

Door not closing properly and door rubber default

Hi Team,

I need to give you a quick attention on incident happened with me by the name of Hitachi Automotive System(FRAUD).

Company Name - Hitachi Automotive System from Japan(As mentioned on mail)
Email ID - [protected]@hitachi-global.com

On 16 Nov 2022, I got the fake job mail notification by the name - HITACHI COMPANY from JAPAN(Fraud Company). On 17 Nov 2022, they took my interview telephonic...

I raised a complaint to change my refrigerator door and made a payment of ₹25790 to its vendor on 21st September.
Since then I am constantly trying to find the status but of no use. Call multiple time to its customer care but they don’t have any information to share as they are equally blind like me. Vendor is not picking my call. So it’s a catch 22 situation.
Share the complaint reference from hitachi
[protected]

Split AC water leakage

Sir maine Amazon se hitachi 1.5 ton ka ac purpuse kiya tha abhi 4 mounts hua hai kharb ho geya hai

Dear sir /mam
This is the last way left with me to file a complaint against hitatchi as I have called them several times but no resolution is given.they are just making a fool o[censored]s.
I purchased a split ac of hitatchi in the year 2019 and since then it has been a nightmare for me.since the very after installation the AC stopped working in few days after a lot of calls to there dealer koolex air conditioner.they visited and charged...

My complaint number for a 1.5 ton window ac is [protected]. Raised on 19th August for AC not cooling. The AC is under AMC. After a few follow-ups, I was told that three components need to be replaced. They have received 2; 1 is still pending. So, they can't service my request. That status I received from Hitachi customer care only. No communication from Johnson. The Johnson folks stopped picking up my calls and responding to my messages....

I bought Hitachi 1 ton 3 Star Split Inverter AC - White Gold on 16th June 2022 at price Rs 27, 864 from FLIPKART Order Id : OD[protected]Bill attached)
Within 2 months it stopped cooling, So I raised Customer care complaint (Breakdown request - [protected]) on 7th August 2022.The support person came analysed the A.C and confirmed that gas has leaked.Hence, He filled the gas in A.C and closed the ticket. The A.C worked well...

Dear Sir/Madam,

Reference is made to the call numbers [protected] & [protected] towards breakdown requests of the Hitachi Air-Conditioners 1.0 TON inverter split AC with Model No. RAPG311HEEA (both units).

These were purchased during March 2022 along with two other Hitachi inverter ACs & Installation completed at our residence on 25.06.2022. The units were installed after duly raising installation request with...

Hitachi : No After-Sales-service

(Invoice number 2016-17/80 Dates 15-Apr-2016) I purchased Hitachi Air Conditioner in April 2016 with hefty price which has been giving many many problems to me since then and I have to spend money every now and then to keep the AC in working condition.
In the recent event remote of the AC gone out of order in July 2022 I have been calling up their customer care regularly only to get an...

I had lodged a complaint about my AC repairing services before the HITACHI service center through phone call at[protected] on Monday i.e, 29.08.22 at 15:53 hours, they had sent 2 technician on 31.08.22 at around, they took Rs. 3, 200 for repairing the gas leakage and filling the gas, and said the cooling will work within 2 hours but after 5 hours also it was not working hence called the technician once again he confirmed that he will send...

I purchased Split AC from Hitachi Company.
But now it is not working. I am requesting Hitachi Customer Care to resolve the problem from last 6 days. I call Hitachi Customer Care 2 to 3 times daily they assure me "Dear Customer your problem will resolve within next 24 hr". Whenever I call them I get same reply.

I am posting this complain second time on https://www.consumercomplaints.in...Management is so rubbish. Higher authorities do false promises that they will look into it right away.
Please look into the matter and try to resolve my issue.

I have given the complaint number already again i am sending
Request No: SRV63087ACF78345
Brand Ticket No. : [protected]

If you are not able to solve the issue. Please simply say no but don't do formalities to reply on the particular request instead of arranging the technician. Then we will arrange another companies AC. A lots of good companies in the market. Don't need to buy Electrical Appliances such a rubbish HITACHI Company.

I purchased Split AC from Hitachi Company.
But now it is not working. I am requesting Hitachi Customer Care to resolve the problem from last 6 days. I call Hitachi Customer Care 2 to 3 times daily they assure me "Dear Customer your problem will resolve within next 24 hr". Whenever I call them I get same reply.
Please look into the matter and try to resolve my issue.

I have purchased Hitachi window Ac from Flipkart on 21 Jun 2022 on Emi. After 1 month Ac stopped cooling done complaint. (Complaint no:-[protected]) on 26 July 2022 technician came and took my Ac unit to service centre and says its coil is leak they will replace it and order has been place for coil. Now 1 month is over Ac is not repaired till now whenever I call them for update they say that coil is coming from gujrat it will take time 2-3 days but whole month is over listening to same thing. I am paying emi for a product that I can't use. Call several times to customer care no help wrote several mails but they didn't reply to mails and now service centre not picking my call. I have done complaint on consumer helpline but Hitachi didn't reply to them also. Now I dont no what to do. I am planning to file a case in consumer court.

On 1st of March 2022, I had bought a Hitachi Window AC of capacity 1.5 with model no. RAW318HEDO.Z and model ODU 210H17977. As stated, the purchase date of my new AC was 1st of march and today is 25th May, so it's been less then 3 months and I have already raised 4 complain regarding the problem face because of the above defective machine. First, issue I faced was for water dripping because of the incorrect installation from your technician...

Sir I bought 1 ton Ac 2 nos. In April month. In this AC not working very well. All ways gas problem. Many times technician came and repair it but still same problem. And now customer care all ways saying 48 hour we will send technician. Until now no body came.

Sir. I was bought 2 Split AC online from tatacliq. ( Hitachi Company ) 1 April 2022. Sir AC not working very well. I was complain many times about gas lecage. Technician came and repair it ac. But still have same problem. Sir I want change change AC.

Hello
My name is Sachin Mishra.
I bought SPLIT AC - 1.5TR HITACHI SHIZEN 3100S CHAMPION INVERTER - R410A - RSQG318HEEA
3 months ago from Vijay Sales Faridabad.
For the last 2 month My AC has not been working. On call I Complained 6 to 7 times and got no response at all.
its like i want to through this AC because of you guys now this is facing i am, even i went to Vijay Sales Faridabad to complaint for my AC still then no response at all, but now if you guys not fix my AC i will hang the Hitachi indoor backside of my car with Hitachi poster that you guys just making fool in the name of Service and product .
I am not here to fool that I invested 40k in this waste material AC.
This is my last try for you guys to fix my AC as soon as possible.
Now I am done with it. After this your company will see how I spend money to make your company repo its words to you guys and I mean it.

Thankyou
Regards
Sachin Mishra
From New Delhi, India
M: +[protected]

Date of complaint: 07/07/2022
Complaint no: [protected]
The 1.5 ton inverter split AC had problem with cooling since beginning, after sometime it stopped working completely. The technician checked and found the PCB has gone bad. The request was submitted to arrange PCB but there was no priority given to the request. We were told it will take 10-15 days for PCB to reach our place. Now even after 1.5 months the PCB has not reached.
The customer care service is extremely unprofessional and not helpful at all. They don't provide any solution and refuse to transfer call to their senior.
We are repeatedly asking them to replace the AC but our complaints are not given any priority at all.
We have escalated the issue to management also, but even the management is not giving any response.