[Resolved]  Hitachi Home & Life Solutions India [Hhli] — breakdown complaint pending since 18th june 2017 : hitachi split ac model rau318awd/2016

Address:Ghaziabad, Uttar Pradesh, 201014
Website:www.jci-hitachi.in

Dear sir

Please support in fixing problem for my split ac model rau318awd/2016 - which is under break down for more than 1 month

(1) call no [protected] — person visited — collected rs 500 (As out of warranty) — call closed without fixing problem
(2) call no [protected] — person visited — call closed (In closure report mentioned that i do not want to pay for spare — which is not correct) — in fact person promised that spares will be arranged & will come to fix — in fact he left ac indoor unit in all open condition and all parts ket seprate — till date not done
(3) again i contacted call no [protected] — still problem open

Spare required : blower fan (T fan) black need replacement — your service provider m/s parihar interprises promised to fix problem and replace fan on priority when i met them in person on sunday 16th july

My request - please support your customer by providing spare blower fan to m/s parihar, indirapuram so he can replace — cost of fan i am committed to pay as applicable
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Aug 22, 2017
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Ajay_mssl,

We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

Regards
Team Hitachi
Verified Support
Jul 19, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Ajay_mssl,

We hope your concern is resolved. Please drop us an email at hitachiindia.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Hitachi
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