[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Case # 2660610 - ongoing delay in replacement of a hitachi lcd since 5th june

Address:

New Delhi, Delhi, 110007

This is to inform that i bought a hitachi led tv in the month of feb 2017 which started malfunctioning in the month of june so the case was filed on 5th june. After so many follow ups, the service team informed about the issue being with panel so they assured to replace the panel within a week and since then i am waiting for someone to resolve my issue.
They sent a technician named laxman ([protected]) on june 7 to check the tv who checked the panel and after that when my brother nitin saxena followed up, they asked him to send the pictures of the bill at [protected]@gmail.com and then disappeared. Last when i called, they sent another technician called pankaj who clicked some pics of the panel and then no response received. I was given the time till 11 july and today when i called, they asked me to wait till next week (Ashok is the name of the supervisor on # [protected]) saying that part/panel may not be available etc.
Kindly help!