Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi Home & Life Solutions India [Hhli] — connect to management [protected]

Sheosumit

from Gurgaon, Haryana

Address:

110067

Multiple escalation done. No one calls and update and when you call to get an update, all they try to is make excuses.ac is not working for over a month. Complaint date was 8th april and yet no resolution has been provided. Escalated to management but nothing happened.

Status given was that they are waiting for the part. From where does the part come as it has already been more than a month. This is ridiculous

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Jun 12, 2018

Complaint marked as Resolved

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Verified Support

May 09, 2018

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Customer (Sheosumit),

Apologies for the inconvenience caused to you. We have escalated your complaint to our team and will get in touch with you soon.

Regards,
Team Hitachi

Verified Support

Aug 01, 2018

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Customer (Sheosumit),

We understand that your complaint is resolved now. Please get in touch with us if you face any problem with our product.

Regards,
Team Hitachi