[Resolved] Hitachi Home & Life Solutions India [Hhli] — faulty air-conditioning device | |||
Bought AC an year back, since from the installation, till date I spent about 10000, every time I complain about ac cooling I have been told the issue with outer unit and I had to pay 5K. Is this the way to loot the customer or there's no quality from Hitachi at all. Today again within 8 months Hitachi technician Mr Mohan who is the same person who serviced my outer unit saying your outer unit has coil issues and you need to pay 5000 to fix it. To my surprise, I heard Hitachi is very reputed organization and they have some standards. Now I am frustrated and I will never recommend Hitachi to even my enemies. Was this information helpful? | |||
Jul 15, 2018 Complaint marked as Resolved Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint. Verified Support Jun 14, 2018 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Sundar Ramamurthy, We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this. Regards Team Hitachi Verified Support Jul 27, 2018 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Sundar Ramamurthy, We understand that your complaint is resolved now. Please get in touch with us if you face any problem with our product. Regards, Team Hitachi | |||
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