[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Gas leaked 3 times after purchased with in a year.

Address:Lucknow

I have purchased spilt ac last year, this year in the month of May 2021 warrenty expired, but the problem is with in the period of 1 year, gas leaked 3 times and the so called service engineers are not able to identify the main cause, also for checking purpose in the line everytime they are breaking my fall ceiling to get access to the pipe which cost me around 1000 rs extra cost. Last time on 06/04/2021 they've charged gas which again leaked. This time they are charging service charge. The question is "why I'll pay, it's not my fault. Its yours engineering team fault. Three times in a row they are not able to locate the leak. Iv already paid unnecessary 3000rs for my fall ceiling because of there incompetency". This is purely matter of incompetency from there side. Hitachi guys please have a look into this matter asap I'm here by attaching photo for urs ready reference location is same place three times. And now after registering new complaint no response from your side. you decide the next step and let me know what you want me to do in this matter.
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Jun 12, 2021
Complaint marked as Resolved 
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Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2021
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Gaurav,

We do not want you to feel this way. Please share your mobile number/complaint number with us via DM on the mentioned URL:- https://www.messenger.com/t/HitachiHomes.

We assure you we will look into this right away.

Regards,
Team Hitachi
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