[Resolved]  Hitachi Home & Life Solutions India [Hhli] — harassment in customer service amc for hitachi ac

Address:

New Delhi, Delhi

We had purchased ac from hitachi 2years ago. Now when asking for service and maintenance of the ac the team is harrassing us like anything else. After 2 months of continuous follow up one service boy has come and reverted that the machine has a gas leakage.
We had also issued a cheque of rs 3000 for amc and the person had assured that amc will be done and receipt handed over by next day
1month has passed and there has been no response from the company. The contact no of the service engineer is fake. When we try to call the company and agency, we hardly receive any response
They have not debited our cheque and we fear they will refuse our service just immediately after the expiry of amc
Please help and arrange for immediate rectification and service
Also, kindly forward the same on social media not to purchase from hitachi
Pathetic service
Nitin sharma [protected]
[protected]