[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Hitachi 1.5 ton split ac hitachi frequent pcb card faulty

Jul 11, 2017

Updated by subhash Kumar RAJ Mobile no-: [protected].

Jul 11, 2017

Updated by subhash Kumar RAJ It seems that already faulty ac unit was delivered to me by Hitachi dealer. What's the use of having such ac when we have not been able to sleep properly due to scorching heat in Delhi. Response from concerned company seems pathetic and intolerable. Will have to look forward against such fradulent company if my problem is not addressed at the earliest.

Jul 15, 2017

Updated by subhash Kumar RAJ i purchased hitachi inverter split ac on 17/06/2017 from bigbazaar gip, noida. Soon after a week ac stopped working. I lodged complaint and found out that pcb board is faulty. A week after complaint lodged, it was replaced with another one but after strict follow up with customer service center. I spoke to customer service center several times just to know about the progress of my complaint. but each time I got no clear reply from service.

Now after two or three weeks I have the same problem in my Hitachi split ac. That is pcb board again faulty. Again I lodged complaint on 09/07/2017 regarding the same issue but the complaint was closed without resolving my problem. I have been calling customer service center consistently regarding the progress of my complaint. but each time i didn't get any proper response from the hitachi customer service center. Now my problem is still unresolved. I have completly become fed up with the hitach customer care response. I need the justice with compensesion.
I have completely lost my peace of mind due to irresponsive behaviour of Hitachi.

Friends, Hitachi is one of the worst service provider. My advice is Never buy Hitachi product. I will Never recommend anyone to buy this product as it is a complete waste of money and your time and peace of mind as well

Jul 18, 2017

Updated by subhash Kumar RAJ You have already done so much delay in resolving Hitach ac PCB fault. It simply shows how disgusting and pathetic your service is . Me and my family have not been able to sleep for days just becuase of this so much delay. I would never recommend to anyone to purchase any Hitachi products. Very soon I will spread awarness on social sites regarding about HITACH being so fradulent and irresponsive in providing customer services. It first sells defective product to customers and then customers have to go through endless trouble and mental disturbances.

Sep 03, 2017

Updated by subhash Kumar RAJ Again I am the victim of fraudulent Hitachi product Split Ac due to the occurrences of the same technical issue or PCB fault which I had earlier twice. And this is the third time I have been facing even after replacement with new split ac after 15 days of installation. The nature of technical fault is consistent in both the split acs. The problem is of faulty PCB. I have been the consistent sufferer/victim of irresponsibility, fraudulence shown towards customer by Hitachi. I am having the same technical issue even after the replacement. My first split ac was replaced on 21/08/2017 due to occurrence of the faulty PCB twice as I already mentioned above several time. After 15 days of replacement I am having the same issue with 2nd Split ac also. Now I have lost trust or faith in Hitachi's product. Hitachi products are not reliable any more. Beware of such fraudulent brand!. Now I want my money back including all the expenses that I had to bear like installation charge, extendable warrenty cost along with ac cost and Rs. 50, 000 as a compensation for the mental and physical stress and the agony that my family and I have been facing since I purchased Hitachi split ac.

Sep 16, 2017

Updated by subhash Kumar RAJ I don't need your faulty product and services any more . Take your faulty split ac back and refund my money including AC cost+ extended warrenty cost+ installation charges along with Rs 50, 000 as a compensation due to mental and physical stress that my family and I have gone through since I purchased Hitachi Split Ac.