[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Hitachi 1.5 ton split ac is not cooling

Address:110032

My split A C was faulty on 13 april and i lodge the complaint on same day. The complaint no. is [protected]. But no one attended my complaint then i again lodge complaint on 16 april 2017, complaint no is [protected] . i lodge reminder daily on[protected] this mobile number of hitachi serviceman but no body attended the complaint . Due to this I & my family facing a lot of problem of HOT WEATHER . Now from today my phone call not attended by customer care executive. I think, I am wrong to buy a Hitachi product. If my complaint is not attended then I think for Consumer Court.i will file a court case on hitachi for sure
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May 22, 2017
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear [protected]@gmail.com,

We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

Regards,
Team Hitachi
Verified Support
Jun 03, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Customer([protected]@gmail.com),

We hope your concern is resolved. Please drop us an email at hitachiindia.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Hitachi
Complaint comments 

Comments

Sir,
I have been submitted several request for Split A/C service from 06.04.2017 but no any technician visit for service. I am very sad for your inaction.
Kindly take a proper action for delay for the said matter.
Hitachi Home & Life Solutions India [HHLI] Customer Care's response, Apr 26, 2017
Verified Support
Dear Ron Kumar,

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.social@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi
Hitachi Home & Life Solutions India [HHLI] Customer Care's response, May 5, 2017
Verified Support
Dear Ron Kumar,

We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.social@gmail.com. We assure you we will look into this right away.

Regards
Team Hitachi

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    +91 27 6427 7571 [Head Office]
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