[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Hitachi 3 door RSG31BPND REFRIGERTOR

My fridge compartment is not cooling, and i have escalated a complaint for the repair. This same breakdown has happened second time . Services for this company is the least concern (the dont give a damn about customer suffering due to their lax attitude). The most annoying thing about a hitachi product is you have to call the ground level staff thrice(or more) to get them to check your appliance. Tis more annoying to pay for such services when the fix a issue and it happens again and again.What this company dosent realise is that just making an online complaint registering webpage wont solve their product breakdowns(i doubt if they keep track of same breakdowns happening again and again, to improve their products). Even more their technicians keep giving excuses about unavailability of parts, but in reality they want to let complains pile up, just so that they dont have to make too many trips at different place(and can do all work at once) nad tis laxness makes the consumer suffer for months without a usable product. More so i[censored] call them at their contacts nobody give u a response and the phone cuts automatically(dont know if its a technical glitch, but should not be there). And now all you can do is cpmplain on such forums to get a basic set of parts for your device and hope that they listen (i had to do the same thing the first time ). My suggestion to new buyers is they go for some other brand and because this company only has nice ads no performance to show for it .Below are my complaint date and the whole chronology of service nightmare for which you have to pay(i think i[censored] like horror just buy a hitachi appliance you can have it for free almost every year)

my breakdown number :- [protected]
my issue has not resolved for weeks now (probably a month). Still the technician says parts are not available. Hope the company works this out
mobile: [protected]