Hitachi Home & Life Solutions India [Hhli] — Hitachi ac control panel issue | |||||
I had purchased the window ac (product no w1.5318kvdi/ chasis no d200069510115327130582) on 14 july 2015 but since then, i have been complaining about the control panel issue which is getting conked off every 3 months. during warranty period, hitachi did change the panel at their cost but my request to them was to change the product. they did not change the product but assured me that the problem will not get repeated but as luck would have it, after the warranty period, the panel got dysfunctional again. i had to replace the panel at my cost. if this continues, every 3 months, i will have to replace it at my cost. it is expensive proposition for me and i also have to go to pain of ac not working for couple of days. after sales service of hitachi and their product quality has really put me off. can i have someone senior from hitachi to help me replace the product immediately. Was this information helpful? | |||||
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint. | |||||
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