Hitachi Home & Life Solutions India [HHLI]

Hitachi Home & Life Solutions India [Hhli] — hitachi air conditioner

Parbin Samal

from Siwan, Bihar

Address:

Khordha, Odisha, 751006

When we are going to get the resolution. We are desperately waiting. Plz provide on priority.

We had already raised concern three months back but still hitachi is not hearing at all. As the machine had problems almost 15 times in first year itself we do not want to keep the product. The company should either replace it or extend the warranty for next three years. The company is not at all hearing. Hence i had forcefully raise the complain again.

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Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

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Comments

Atha Ali

from Bhimavaram, Andhra Pradesh

Hi,

Registered installation request on 25 Dec, Hyderabad. Ac and Outdoor unit is not working due to Motherboard was defective. Technician took and tried three days to resolve the issue after several chasers. But and no luck, pls replace.

Thanks
[protected],
[protected].

Hitachi Home & Life Solutions India [HHLI] Customer Care's response, Jan 4, 2018

Verified Support

Dear Atha Ali,

We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

Regards
Team Hitachi

Hitachi Home & Life Solutions India [HHLI] Customer Care's response, Jan 5, 2018

Verified Support

Dear Atha Ali,

Our team got in touch with you and confirmed that the unit has been instilled and the unit is working fine. Please drop us an email at hitachiindia.social@gmail.com in case you need any further assistance.

Regards,
Team Hitachi"