[Resolved]  Hitachi Home & Life Solutions India [Hhli] — hitachi air conditioner

I have bought 1.5 ton 5 star AC in April 2016. its time for summer now & tried to swith on AC and observed that, it is not working. Call Hitachi technician, Technician said indoor PCB is gone & is required to be replaced. This affair is not cheap. It is costing me around 3500 bucks.

This is very bad on Hitachi side that in just less than 2 years (in which AC was used max for 5 months) Indoor PCB is gone.

Is there always problem of PCB in Hitachi AC?
Is this the technique of Hitachi to make money from maintenance.

Hitachi is a very good brand, but use such pity PCB for their trusted customers. this is irritating
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May 13, 2018
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2018
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Saurabh (Saurabhjain1986),

Apologies for the inconvenience caused to you. Kindly share your registered mobile number complaint number with us at hitachiindia.[protected]@gmail.com for better assistance.

Regards,
Team Hitachi
Verified Support
Apr 12, 2018
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Saurabh (Saurabhjain1986),

We hope your concern is resolved. Please get back to us at hitachiindia.[protected]@gmail.com if you face any issue with your Hitachi product.

Regards,
Team Hitachi
Complaint comments 

Comments

I have procure a Hitachi window AC but it is not working so I called them and they ensure that they will log a complain and let it check but still no step taken by them further.

It had been more than 3 weeks passed and still looking for solution.

Nishant Gupta
[protected]
Hitachi Home & Life Solutions India [HHLI] Customer Care's response, Apr 7, 2018
Verified Support
Dear Nishant,

Apologies for the inconvenience caused to you. We have escalated your concern to our team and will get back to you at the earliest. Further, you can get in touch with us at hitachiindia.social@gmail.com.

Regards,
Team Hitachi
Hitachi Home & Life Solutions India [HHLI] Customer Care's response, Apr 20, 2018
Verified Support
Dear Nishant,

We understand that your complaint is resolved now. Please get in touch with us at hitachiindia.social@gmail.com if you face any issue with your Hitachi product.

Regards,
Team Hitachi

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