[Resolved] Hitachi Home & Life Solutions India [Hhli] — hitachi air conditioner | |
I have bought 1.5 ton 5 star AC in April 2016. its time for summer now & tried to swith on AC and observed that, it is not working. Call Hitachi technician, Technician said indoor PCB is gone & is required to be replaced. This affair is not cheap. It is costing me around 3500 bucks. This is very bad on Hitachi side that in just less than 2 years (in which AC was used max for 5 months) Indoor PCB is gone. Is there always problem of PCB in Hitachi AC? Is this the technique of Hitachi to make money from maintenance. Hitachi is a very good brand, but use such pity PCB for their trusted customers. this is irritating Was this information helpful? | |
May 13, 2018 Complaint marked as Resolved Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint. Verified Support Apr 04, 2018 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Saurabh (Saurabhjain1986), Apologies for the inconvenience caused to you. Kindly share your registered mobile number complaint number with us at hitachiindia.[protected]@gmail.com for better assistance. Regards, Team Hitachi | |
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+91 27 6427 7571 [Head Office]
+91 11 2271 7161 [Corp Office]
+91 11 2271 7163 [Corp Office]
10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
It had been more than 3 weeks passed and still looking for solution.
Nishant Gupta
[protected]
Apologies for the inconvenience caused to you. We have escalated your concern to our team and will get back to you at the earliest. Further, you can get in touch with us at hitachiindia.social@gmail.com.
Regards,
Team Hitachi
We understand that your complaint is resolved now. Please get in touch with us at hitachiindia.social@gmail.com if you face any issue with your Hitachi product.
Regards,
Team Hitachi