Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi Home & Life Solutions India [Hhli] — hitachi inverter ac

Shivant Gupta

from Kolkata, West Bengal

Address:

Howrah, West Bengal, 711102

My two hitachi inverter 1.5 tonnes ac’s are registered.18 days ago a technician visited me and checked the parts which were not working. There was two parts not working from each of the ac, i. E, four parts in totality. The technician told me that the parts would be bought under one week and it would be fixed. Till now i have not received any reminder of the parts and even 25 days have passed. I have contacted hitachi customer care more than 10 times to get reminder about the parts missing. I would request you to escalate this issue and serve this matter with high priority. So therefore without any further delay please look on to my problem. Please resolve the problem asap.

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Oct 31, 2019

Complaint marked as Resolved

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Sep 05, 2019

Updated by Shivant Gupta My call no. Is [protected]

Verified Support

Sep 06, 2019

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Shivant,

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi

Verified Support

Sep 14, 2019

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Shivant,

We hope that your complaint is resolved. Please get in touch with us if you face any problem with our product.

Regards,
Team Hitachi